Refund Policy

At Elm Sprouts, we offer digital eBooks designed to help parents teach social-emotional learning to children at home and in their communities. Because our products are digital and delivered instantly upon purchase, all sales are final. We do not offer refunds or exchanges once an eBook has been purchased and downloaded.

Since our eBooks are not physical items, they cannot be returned. We provide detailed descriptions, sample previews, and the titles of the stories within each product so that you can make an informed decision before completing your purchase. It is the responsibility of the purchaser to carefully review all information available on our website and ensure the product is right for their needs before buying.

If you encounter any technical issues with your download or if a file is missing or corrupted, please contact us at elmsprouts@gmail.com, and we will be happy to resend the correct files or the accompanying MP3 voice-overs where applicable. We are committed to making sure you receive what you purchased in working order.

By completing a purchase on our website, you acknowledge and accept this refund policy in full.